Performance Pledge Types of Service and Performance Result
Year of 2024
Types of Service (Provident Fund Scheme)
Performance Duration
(working days)
Performance
Target
Performance of achievement
1st semester 2nd semester
1. 
 
Enrollment in the Provident Fund Scheme 5 100% 100% 100%
2.  Payment of accrued benefits 14 (involves the liquidation of the investment funds) 100% 100% 100%
8(applies for the liquidation of the Bank Deposit Portfolio only)# 100% 100% 100%
3. 
 
 
Emission of declaration of accrued benefits for the purpose of "inventário judicial" 2 100% * *
4. 
 
 
Issuance of Medical Services Card to former Provident Fund Scheme members 5 100% 100% 100%

  * No application received during this period.
  # As from 18/04/2024, the performance pledge duration for applying the liquidation of the Bank Deposit Portfolio only is shortened to 8 working days.